Our Services

To provide you with the most professional service

Overview

First, database services

After the long-term operation of the database, it is necessary to adjust the performance of the database and make it enter the optimal state. The data in the database is extremely important, and if these databases are lost, the loss is huge, so it is necessary to backup the database regularly, just in case.

2. Maintenance of the operating system

The operating system is the software foundation on which the server runs, and its importance is self-evident. Most Server operating systems use Windows 2012R2 or Windows 2016 Server as the operating system, which is relatively easy to maintain.

Open the event Viewer and look in the system logs, security logs, and application logs for any unusual records. Now there are more and more hackers on the Internet, so it is necessary to download the Service Pack(upgrade service pack) on the Microsoft website to install the security holes in time.

3. User data

After frequent use, the server may store a large amount of data. This data is a very valuable resource, so it needs to be organized and backed up so that even if the server fails, the data can be recovered.

4. Maintenance of network services

There are many network services, such as WWW service, DNS service, DHCP service, SMTP service, FTP service, etc., as the server provides more and more services, the system is also easy to chaos, at this time may need to reset the parameters of each service, so that it can operate normally.


Service content

  • Maintenance agent operation and maintenance services

    Purchase original service for ICT products that have been insured, and three different service levels are available for products covered by basic system support services: The base system supports the Next Business Day (NBD) service The basic system supports 7x24 24/7 service The basic system supports the Hardware Time-limited repair (Hardware CTR) service A combination of the above three service levels with hardware Defect Media Retention (DMR) services has also been added, with the option t
  • Newly purchased equipment upgrade service

    In the event of a failure of the hardware covered by the Service that cannot be resolved remotely, H3C will take commercially reasonable measures to respond on-site within four hours. Within 4 hours after receiving the customer's call and determining the hardware fault, the authorized engineer will arrive at the customer's site within the working period to begin providing hardware repair services.
  • Infrastructure consulting

    Plan and arrange IT infrastructure so that various business solutions, application systems, and data can be effectively coordinated to ensure the robust operation of the infrastructure and support the needs of the entire business.
  • Equipment original maintenance service

    Renewal services for out-of-warranty ICT products, basic system support services consist of a comprehensive range of hardware and software services that can help significantly improve the availability of IT infrastructure. Technical staff will work with your IT team to help you resolve hardware and software issues that support your product *.
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